Our trips depart at 9 AM, 1:30 PM, and 5:30 PM. We request that you arrive 15 minutes early before the scheduled departure time, and please do not be late!

All drivers must be at least 21 years-old with a valid driver's license to be qualified to drive one of our jeeps independently. Drivers 19-20 years of age are also permitted to drive a jeep, but they must be accompanied by a parent/legal guardian.

The minimum age of children allowed to ride in our jeeps is 2 years old. All children must be accompanied by proper parental supervision.

All reservation are final! Appointment rescheduling can be changed up to 48hrs prior to your reservation. If no appointment time is available a refund can be issued in the form of a digital gift certificate.

We recommend that everyone dresses and prepares as if they were going on a hike. Because we like to ride with our hardtops off we recommend wearing comfortable clothes and sunscreen. And don't forget to bring your camera to capture the experience!

Our 2-door jeeps can accommodate up to three guests. And our 4-door jeeps can accommodate up to five passengers.

Yes, you can have up to two drivers per jeep.

There are some areas that we will be able to walk and hike up some trails.

Our tours operate rain or shine. Any cancellations will be determined by our guide after a thorough evaluation of any severe weather conditions. Big Bear is located in the San Bernardino Mountains which has several microclimates. If it does rain on our tour it is usually short-lived. The rainfall offers a unique opportunity for rainbows and waterfalls providing spectacular photo opportunities.

You can bring snacks on your trip. You will be able to eat on the trail at one of our stops. We will also provide snacks and beverages that you enjoy during the stops.

Yes, we can split the payments anyway you perfer.

You and your party will be the only passengers in the vehicle. The exception will only be if another vehicle in the tour breaks down and we have to transport passengers back.

Yes, it is customary to tip your guide. The usual gratuity is 10-20%, but we would never limit you. We can add the gratuity to your charge card or you can tip your guide directly.